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Lavandería Cocina Electrónica P.A.E Climatización

SHIPPING POLICY – URENDE

1. RESPONSIBLE FOR SHIPPING

Company: Copial Compañía Pineda Álvarez SL
Registered office: C/ Alicatadores, 23, 41520 El Viso del Alcor, Seville, Spain
Email: info@urende.com.es
Telephone: +34 615 26 43 38
Website: www.urende.com.es

This policy details the shipping conditions and procedures for all products purchased on the website www.urende.com.es .

2. SCOPE OF DELIVERY

We only ship to mainland Spain .
We do not ship to the Balearic Islands, the Canary Islands, Ceuta, Melilla, or other international destinations.

⚠️ Important: Make sure your delivery address is within the Peninsula.

3. DELIVERY TIMES

  • All orders are shipped within 1 to 4 business days from order confirmation.

Working days are counted from Monday to Friday, excluding public holidays.
Delivery times begin from the confirmation of payment and receipt of the order.

4. SHIPPING COSTS

All orders include free shipping , at no additional cost to the customer.

5. DELIVERY METHODS

  • We only offer home delivery .

  • We do not offer delivery to collection points.

  • Delivery requires a signature upon receipt.

Make sure someone is available to receive the order at the address provided.

6. ORDER TRACKING

Once your order has been shipped, you will receive an email with the tracking number provided by the shipping company.
You can check the status of your shipment at any time using this number.

7. SHIPPING ISSUES

If you notice any problems with the shipment (delay, damaged package, loss or incorrect delivery), please contact us immediately:

Urende Customer Service
📧 info@urende.com.es
📞 615 26 43 38

Our team will handle the issue with the transport company and offer the appropriate solution (replacement or refund as appropriate).

8. SHIPPING SECURITY

All our shipments include secure and sturdy packaging , designed to protect the product during transit.
To ensure the product arrives in perfect condition, please inspect the package before signing for it.
If there is any visible damage, please note it on the delivery slip and contact us immediately.

9. COMBINATION WITH RETURNS

This shipping policy works in conjunction with our Returns and Refunds Policy , guaranteeing:

  • Right of withdrawal in accordance with current regulations

  • Management of collection of defective products or shipping errors

  • Fast and secure refunds

10. POLICY MODIFICATIONS

Urende reserves the right to update or modify this policy at any time to adapt it to legislative changes or service improvements.
Modifications will be published on this same page and will take effect upon publication.

Last updated: 08/01/2026